Legal
This Privacy Policy applies to County Home Services LLC, doing business as County Junk Removal, located in South Charlotte, North Carolina. We operate the website countyjunk.co and provide junk removal services in Union County and south Mecklenburg County.
If you have questions about this policy, contact us at:
Phone: (980) 446-2900
Email: [email protected]
We collect information you provide directly to us when you:
The types of information we may collect include:
We also collect limited technical information automatically when you visit our website, including your IP address, browser type, and pages visited. This is used solely for website performance and analytics.
When you provide your phone number on our quote request form and check the SMS consent box, you are opting in to receive text messages from County Junk Removal at the number provided. These messages may include:
Message frequency varies based on your inquiry. Standard message and data rates may apply depending on your carrier and plan.
You may opt out of receiving text messages from us at any time by replying STOP to any text message we send. After you reply STOP, we will send you a single confirmation message and then stop sending texts.
You can also opt out by calling us at (980) 446-2900 or emailing us at [email protected] and requesting to be removed from SMS communications.
For help with text messages, reply HELP to any message we send.
We do not sell, rent, trade, or share your phone number or any personal information with third parties for their marketing purposes. Your phone number is used solely to respond to your service inquiry and to communicate with you about your junk removal job. Period.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We use the information we collect to:
We do not use your information for automated marketing campaigns, third-party advertising, or any purpose unrelated to your junk removal inquiry.
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
We retain customer information for as long as necessary to provide services and fulfill business obligations, typically no longer than three (3) years after your last interaction with us. You may request deletion of your data at any time by contacting us (see Section 8).
Our website may use cookies and similar tracking technologies to understand how visitors use the site. We may use analytics tools (such as Google Analytics) to collect aggregate, anonymized data about site traffic and usage. This data does not identify you personally.
You can disable cookies in your browser settings. Disabling cookies will not affect your ability to request a quote.
You have the right to:
To exercise any of these rights, contact us:
Phone/Text: (980) 446-2900
Email: [email protected]
Business: County Home Services LLC, South Charlotte, NC
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.